Frequently Asked Questions

	FREQUENTLY ASKED QUESTIONS What are your office hours? What insurance do you accept? Do you accept Medicaid? Medicare? What if I don't have any insurance? What if I can't afford my medicine? How will you protect my privacy? What will my first appointment be like? What do I need to bring to my first appointment? Contact Information
	What are your office hours? Our business hours are 8:00 a.m. to 5:00 p.m. What insurance do you accept? We accept many types of insurance. However, we recommend you contact your insurance company to find out what mental health services they cover. Do you accept Medicaid? Medicare? Yes What if I don't have any insurance? Bring proof of income to your first (intake) visit and we will work with you to develop fees and payments. Fees are on a sliding scale, based on your income. What if I can't afford my medicine? There are income based programs available to help you pay for your medications if you cannot afford them. How will you protect my privacy? Singing River Services is committed to protecting your privacy. Read our HIPAA Privacy Statement. What will my first appointment be like? Expect to be here about two hours. You will typically see two people at your first appointment. First is an intake specialist. This is the person to whom you will need to provide identification, contact, insurance, and proof of income information. Second is a therapist. A therapist is a masters level mental health specialist who will work with you at intake to assess your current mental health needs, develop a treatment plan and connect you with the people you need to see, such as the psychiatrist. What do I need to bring to my first appointment? You need to bring identification, social security, insurance, medicare, medicaid cards. Try to call ahead to confirm your appointment time and what information you need to bring.

It is the policy of Singing River Services to comply with federal and
state laws assuring equal opportunities of employment and services.